End-of-Year Retros: What Worked, What Didn’t

Looking back over a year is easier with actual notes. Otherwise I remember the most recent awkward week and the one launch that went well, then try to make a story out of them.

I'd rather pick a few changes and ask whether they helped. Did the new review process reduce waiting? Did anyone use the documentation? If we can't tell, that's worth admitting. Next year I'd like fewer retrospective action items, with someone clearly responsible for following them up.